I promise transparency, honesty and ongoing communication.
I offer current certifications for our ingredients.
We work with two factories and their highly skilled and experienced owners with whom I have worked for over 15 years each. We do not own a manufacturing facility. We work directly with consumers and the design trade. Our margins prohibit us from selling through retailers although we have our own retail showroom with upholstered pieces on display.
For those familiar with the process of making of custom furniture, rest assured that we endeavor to make the process as streamlined as can be. We don't belabor the process. However, humans sometimes get sick and take vacations, unlike machines and computers.
The pandemic has created challenges that have extended our lead times, primarily due to skilled labor shortages, and extended in-transit times, due to their being overcapacity and a skilled labor shortage.
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